Tag: Be Your Own IT Dept.

Domain Misdirected – Now Fixed

I learned yesterday that the domain for this blog was misdirected and attempts to reach it ended up on some random landing page with popup ads.

I contacted HostGator, which hosts this blog as well as the Underdisclosed.com blog and my law firm site, DougBermanLaw.com.  The domain was directed to the wrong HostGator server.  There is no indication of why, how or when this happened since the site was working fine through last week.

In addition, the DougBermanLaw.com site was down due to a glitch on the HostGator side involving the site builder tools.

Anyway, its fixed now.  HostGator customer service did a great job in getting them back up and running.

In the Freelance Economy, you never know what kind of problems you’ll face day-to-day, including IT issues.  Get a good service provider.

Solo Practice = Better Get To Know Your Computer System

Once again, I learn the value of adaptability.

Working diligently on my laptop with two external monitors for a three-screen setup, the two external monitors froze with the image of whatever they were displaying.  Since the cursor was on Display #2, for a moment it appeared that the computer froze.

After some research on the remaining active display, I learned that the problem was probably the docking station (Toshiba Dynadock).

One firmware update, one DisplayLink update, several reboots, lots of plugging and unplugging later, I am finally back up in running in triplicate!  The last piece of the puzzle was to unplug the docking station to get those images out of the memory and off of the two external displays.

Previously, the biggest issue with the docking station was due to the fact that if it was plugged in at startup, Windows wouldn’t launch.  This means unplugging it every time I turn the computer on.  Since the update, I have been able to boot up with the docking station attached to the laptop so far.  We’ll see if this continues.

Chalk up one hour of time not spent doing legal work and billing.

Be Your Own IT Dept. – Computer Update Edition

When I was outfitting the office, I got an HP Pavilion.  It was a fast, powerful machine at a great price.  I have spent more time with customer service and updates and system restores in the last 6 months than I had in the prior 14 years with Dells.

Once again the computer took it upon itself to update the BIOS.  I’m sure everything runs smoothly after the update other than the fact that the screen disappears.

I had client issues this morning and the need to produce documents, but I was turning my computer on and off while waiting to go back in time to restore points.  While the computer was running again and my display was working, my security systems had been deleted.  I had to uninstall/reinstall Norton360 and the fingerprint facility that stores passwords.  I guess I better remember them now.

Automatic updating has now been turned off.  The several hours I spent as IT guy were hours I did not spend billing clients and earning fees.  Next time, I’ll purchase my computer at Best Buy (if they’re still around) and get Geek Squad.  I have not found a comparable independent, but someone to call and fix things would take the pressure off.

Be Your Own IT Dept. – Applying a Protective Screen Shield to Your Mobile Device

Due to very pressing professional needs that had nothing to do with Angry Birds, I bought an Asus Transformer tablet.  I wanted an Android tablet rather than an iPad since I do some Android development in my spare time.  See my apps here.  And buy them.  This blog ain’t paying for itself.

Since I intend to use it as a paper substitute with a stylus, I figured I needed a screen protector and settled on Armorsuit.  Unfortunately, the application method involves “washing hands” and “solutions” and squeegying.  The final product is streaky and bubbly, but from the comments I read this is to be expected while the solution dries.

I’m supposed to leave it off for 12 to 24 hours and the bubbles and streaks should eventually go away.  The website says it can be removed without residue, so I have that going for me.  I’ll let you know how it goes.

Here’s how YouTube says to do it:

Best comment:  “If I leave my phone off for 24 hours, my family and friends will most likely think I’m dead.”